The cornerstones for building a culture of hope in which people thrive and incredible things are possible include:

  • Helping others succeed
  • Communicating ‘You matter’
  • Honoring the absent

The fourth essential condition for a culture of hope is See the Problem, Own the Problem. Imagine what happens on a football team when the quarterback fumbles the ball. Do teammates gather around the water cooler and converse: “There he goes again. That’s the second time he’s fumbled this half. He’s only playing because he’s dating the coach’s daughter”? NO, THEY JUMP ON THE BALL! They see the problem and own the problem.

Unfortunately, the following picture represents how we sometimes operate when we see a problem.

We easily blame someone for putting the branch on the road but don’t do anything to solve the problem. Lily Tomlin once said, “I always wondered why somebody didn’t do something about that, then I realized that I was somebody.”

Hope is cultivated on a true team and opportunities for incredible things happen when people recover each other’s fumbles. Hope flourishes on our team when we own problems by solving them or informing those who are responsible for a situation about a problem that they might not even know exists.

Consider your family or workplace.

  • What is a problem that you see?
  • How can you own that problem?

From Top 20…Kevin Brennan, Willow Sweeney and Tom Cody…who I can count on for seeing and recovering my fumbles.

Paul Bernabei
Top 20 Training